Customer Service Team Leader
Reigate
New Vacancy - Immediate Start Available - Hybrid Working Options
Due to rapid expansion within our client's organisation.
Oversee and support the Customer Service Assistants
Develop and implement strategies to improve customer experience.
Handle escalated customer issues and complaints
Monitor and report on customer service performance metrics
Collaborate with other departments to ensure seamless customer interactions.
Skills and Experience
Leadership and team management experience
Excellent problem solving and decision making skills
Prior experience in customer service management
Please apply online or call Amanda Nash for further details on
Bromley, 13 mi from Reigate
Fantastic Opportunity for a Customer Services Team Leader is available at a leading local financial Services Company
Hours : Mon-Fri 9.15 to 5pm and then following week Mon – Fri 8.30 to 4.15pm
Summary of Role
The Team Leader is responsible...
Michael PageBromley, 13 mi from Reigate
About Our Client
Our client is a highly respected player their field seeking an experienced Customer Services Team Leader. The Team Leader is responsible for assisting in managing a high level of administrative support services for our client's...
Reigate
Handle escalated customer issues and complaints
Monitor and report on customer service performance metrics
Collaborate with other departments to ensure seamless customer interactions.
Skills and Experience
Leadership and team management experience...