Administrative Officer (XN03) - NHS - ref. v5688723
This is however open to discussion. JOB PURPOSE To provide administrative support to the Hospital Transfusion Team. To update and maintain electronic staff record (ESR) and local training/e-learning records. To assist with audit data collection and compiling audit reports.
To extract, record and report data from the Blood Bank Autofate I.T. system in line with Blood Safety & Quality Regulations 2005 (BSQR). To follow up records of transfusion within clinical areas and to update information on Autofate I.T. systems following data received from clinical areas.
To assist with general telephone enquiries and information requests. JOB DIMENSIONS The post involves liaison with Blood Bank staff and some liaison with clinical staff. The Leeds Teaching Hospitals NHS Trust deals with upto 200 unfated blood units per month.
The details of these requires extracting from Blood Bank Autofate I.T. systems and disseminating to clinical areas for verification of the transfusion. The results of this then requires further I.T. processing to meet BSQR and MHRA (Medicines Healthcare Regulatory Agency) requirements.
This post will also involve inputting of training data onto ESR and local databases. Also, data collection, inputting and analysis for audits. The post supports three Transfusion Practitioners. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Essential Good general education Experience of filing and/or archive systems Evidence of word processing competencies//typing qualifications Experience of using spreadsheets A professional attitude Ability to cope with short-term and varied targets Able to work independently and within a team Able to prioritise and organise own workload Proactive, able to use own initiative Good administrative and organisational skills Able to communicate directly with staff and external contacts Excellent written communication skills Stakeholder focus Attention to detail Knowledge of issues regarding confidentiality and data release Flexible approach to work Ability to take responsibility for own work Desirable European Computer Driving Licence (ECDL) At least one years experience of support to meetings and provision of administrative support Experience of data collection from patient case notes Basic knowledge of analytical software Evidence of office/business orientated courses of study Understanding of the NHS and its structures Understanding of transfusion and its role within NHS services Understanding of basic medical terminology Knowledge of financial procedures Experience of quality control Experience of an electronic staff record (ESR) CORE VALUES Honesty and integrity are essential values in delivering a quality service, key to the success of the Transfusion Team.
All Transfusion Team posts contribute to that quality, both towards achieving the BSQR, MHRA and national transfusion standards, and to ensuring compliance with all relevant/appropriate organisational objectives, policies, and procedures of the Leeds Teaching Hospitals NHS Trust.This quality focus extends to all aspects of data acquisition and processing, as well as information provision to Transfusion Team stakeholders, and IT and other developments. It also covers the service provided by staff in supporting roles. CORE BEHAVIOURS AND SKILLS The postholder should be able to demonstrate or be working towards all of the attributes contained within each of the Trusts core behaviours, which comprise the following broad categories: Team working Flexibility Initiative Influencing and persuading Service focus Learning CORE KNOWLEDGE AND UNDERSTANDING Professional knowledge as detailed in (5) above.
Understanding of transfusion data management Understanding of NHS structures and the Hospital Transfusion Teams relationship with its stakeholders, customers and collaborators. Understanding of the Transfusion Team service and their role within LTHT.PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY To liaise with Trust colleagues regarding maintenance of Autofate, transfusion and Telepath records. To visit clinical areas as required to search patient case notes for transfusion records & to always consider confidentiality To provide administrative support to the Transfusion Team including arranging meetings, preparing teaching materials, answering telephone enquiries, filing, post, etc.
To maintain records of staff training, e-learning records and reports including ESR data input To assist the Transfusion Team in developing reports for BSQR compliance, staff training attendance and audit results. To provide comprehensive administrative and secretarial support to the Transfusion Team during Clinical User Group meetings including the preparation of related correspondence, the provision of supporting papers and the collation of information.
To support the Transfusion Team in ordering stock and non-stock items To provide a secretarial and administrative service during local and regional Transfusion Team meetings. As a member of the Transfusion Team, to provide cover in both team offices (LGI & SJUH) in terms of admin and secretarial support as required.
Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This always includes complying with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system.
Infection Control The jobholder must always comply with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment.
Equality and Diversity The jobholder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority.
The jobholder will undertake all mandatory training required for the role. Respect for Patient Confidentiality The jobholder should always respect patient confidentiality and not divulge patient information unless sanctioned by the requirements of the role.
Data integrity and confidentiality and the correct handling of data are key to all posts within the Transfusion Team. KEY RESULT AREAS Individual objectives will be agreed and reviewed annually. The objectives will relate to the Transfusion Team Business Plan, the definition of Transfusion Team activity required to meet BCSH (British Committee for Standards in Haematology), BSQR and MHRA standards for the year and any other areas arising from activities specifically commissioned or LTH Trust requirements COMMUNICATION & WORKING RELATIONSHIPS Internal Blood Bank laboratories All LTHT clinical areas Professional Development department E-learning team Electronic Staff Record team Divisional managers, chief nurse and matrons External Regional Transfusion Practitioners External Blood Bank laboratories Data software companies SPECIAL WORKING CONDITIONS The postholder will be based in office accommodation within a hospital site.
You will be based at one of our two main sites (Leeds General Infirmary and St James) and will be required to work across both Leeds sites.