Deputy Delivery Manager
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
Job overview
The Cancer Centre is based at St Bartholomew’s Hospital, with Networked services carried out across the Barts Health Sites. The Cancer Centre also incorporates Palliative Medicine, Breast Surgery and Endocrinology Services. Based at St Bartholomew’s Hospital and reporting to a Senior Operational Manager you will be part of a dynamic team supporting clinical staff and administration staff to deliver high quality services, which are patient-focused, promote good customer service and effective working relationships in Breast Cancer.
The post demands effective communication skills, confidence and diplomacy with the ability to work in a busy environment with challenging deadlines. The post holder will be responsible for a combination of service development and planning, financial management, staff management and provide line management support to the Admin & Clerical team.
The successful post holder will be comfortable and familiar with using data and informatics reports to inform priorities, as well as working with and communicating across a multidisciplinary team. The successful candidate will have experience in leading an administrative team, can demonstrate an ability to deliver sustainable service improvement and has a track record of continually improving quality and patient experience in line with Trust and NHS requirements and standards The post will play an important role in the co-ordinating of patients through their clinical pathway by ensuring that the administrative processes and information are efficient, effective and in line with Trust and NHS referral to treatment (RTT) standards in Breast services.Please read the job description and person specification prior to applying to ensure your skills and experience match the essential criteria.
Main duties of the job
The key responsibilities of the post-holder will include:-- Implementation of service developments
- Delivery of access and Cancer performance standards
- Delivery of quality and activity targets
The post-holder will be expected to deputise for the Data and admin manager and Service Delivery Manager when required.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The key responsibilities of the post-holder will include: -
- Implementation of service developments
- Delivery of access and Cancer performance standards
- Delivery of quality and activity targets
The post-holder will be expected to deputise for the Data and admin manager and Service Delivery Manager when required.
Person specification
Qualifications
Essential criteria- Degree level or equivalent Qualifications, or demonstrate equivalent experience
- Evidence of continued professional development
Experience, Skills, Attributes
Essential criteria- At least 2 years relevant NHS Operational Management experience
- Excellent communication skills (written/oral) - including demonstrable experience of written quality Reports
- Staff Management experience
- Able to analyse and interpret complex information
- Experience of successfully managing a Budget
- Evidence of delivering of objectives
Personal Qualities
Essential criteria- Ability to work flexibly according to service demands
- A self starter, able to work autonomously
- Confident, assertive and approachable
- Able to work in a busy Clinical environment as part of a MDT
We aim to create an equitable working environment where every individual can fulfil their potential.
As an Equal Opportunities Employer we actively support applications from individuals’ who apply under the Guaranteed Interview Scheme and will process your application as appropriate.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.
By applying for this post you are agreeing to Barts Heath NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so.As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.