Rental Assistant - ref. r41029303
Are you a sales professional looking for a new and exciting challenge? We have a fantastic opportunity for a Rental Assistant to join a successful and busy vehicle rental office in Paignton.
As their Rental Assistant you will play a key part in assisting with the smooth day-to-day operations of the branch, and creating the best rental experience by maximising sales and service opportunities for every customer.
We welcome applications from those looking for a lateral move to a new career and are keen to hear from those in sectors such as car sales, mobile phone contract sales, hospitality, retail sales and travel agents, or any other targeted sales roles that are transferable.
The Role
As their Rental Assistant you will be:
- Advising private and corporate customers on the phone and in person while delivering excellent customer service
- Taking bookings through the booking software, processing paperwork and payments and explaining terms and conditions to customers
- Optimising the rental experience by upselling and offering additional products based on the customers’ needs
- Carry out administrative tasks related to the rental of vehicles
- Helping to manage vehicle faults and service requirements
- Resolving problems and delivering outstanding customer service
- Working towards targets to increase sales
About you
As their Rental Assistant you will need:
- Minimum 2 year sales experience
- Excellent communication skills both verbally and written
- To be thorough and pay attention to detail
- Great administration skills
- A good knowledge of Microsoft Office, and experience of using a database or/and booking system
- The ability to work in a fast-paced, changing environment
- Be very organised and efficient with time management – it can be a busy role!
- A driver’s licence
Salary & Benefits
As their Rental Assistant you will receive:
- Basic salary circa £26,000 per year, negotiable
- Two-tier bonus scheme (after probation)
- Pension
- On-site parking
- 28 days holiday inclusive
- Company uniform
- Staff discounts
Hours
Monday to Friday 8:00 – 17:30 + rota Saturdays (1 in 3) 8:00 – 12:00.
The Company
With a vast range of both cars, vans, minibuses and people carriers to choose from, our client is proud to supply reliable vehicles for hire to customers across the South West. They pride themselves on having one of the most modern fleets around, possessing the most up to date technology and specifications.
They make the customer journey seamless and straightforward.