Customer Service Advisor
Pertemps Wolverhampton
We are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton.
We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the best possible service.
Key Responsibilities:
- Respond to customer inquiries via phone and email
- Resolve customer enquiries promptly and professionally
- Maintain accurate records of customer interactions and transactions
- Provide information about products and services
- Collaborate with other departments to resolve complex issues
- Follow up with customers to ensure their issues are resolved
Key Responsibilities:
- Have the ability to work under pressure - Experience working in a similar role, preferably a call centre background
- Clear written and verbal communication skills
- Ability to multitask and manage time effectively
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