Customer Service Advisor
- Do you have a natural flair and passion for customer service and administration skills?
We are currently hiring for an award-winning business! Working in a well-established logistics team, you will become an integral part of the day to day running of the customer service department.
Job Title: Customer Service AdvisorJob Type: Permanent, Full-time
Salary: £23,000 rising to £25,000 after passing probation
Benefits: Hybrid working, 25 days holiday plus extra day for your birthday and 8 bank holidays, free parking, health care plan and much more.
Hours: Monday to Friday 37 hours per week
Location: Burton On Trent
Responsibilities:
- To provide outstanding customer support across our sporting programmes via all customer contact channels
- Handling customer calls and email enquiries, resolving issues efficiently.
- Taking ownership of individual enquiries and requests using a ticketing system.
- Upholding the company's reputation and instilling confidence in their and services.
Qualifications and Skills:
- Proven experience Customer Service.
- Excellent communication skills, both written and verbal.
- Detail-oriented with strong problem-solving abilities.
- Proficient in Word, Excel and CRM packages.
Working in a small friendly and well established team this is an amazing opportunity to join a thriving organisation and contribute to their continued success. Apply now or contact Sophie Pugh on 0121 633 4999 or sophie.pugh@office-angels.com
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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