Credit Control
Who are we?
Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry.Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.
Role Overview:
As a Credit Control professional at Culligan Shared Services, you will play a crucial role in maintaining financial health and ensuring timely cash collection across various accounts. This position involves handling customer communications effectively and resolving queries related to payments and invoices.
Key Responsibilities:
- Manage ledgers by recording customer debt, communications, and outcomes accurately.
- Ensure timely cash collection and update records accordingly.
- Resolve and negotiate debt cases with both internal and external customers.
- Keep meticulous administration of customer accounts and related case notes.
- Collaborate with operational teams to address customer debt effectively.
- Help in identifying process improvement opportunities within the credit control function.
Requirements
Essential Qualifications:
- Minimum of 1 year's experience in credit control or a related finance role.
- Strong negotiation, oral, and written communication skills.
- Proficient in Microsoft Office, particularly Excel.
- A proven track record of delivering excellent customer service.
Desired Skills:
- Experience in using ERP systems or financial software.
- Familiarity with cash allocation and account reconciliation processes.
- Ability to work collaboratively within a team environment.
- Monday - Friday working pattern
- Life Assurance
- 25 days' holiday + Bank Holidays
- Company Pension scheme
- Company Sick Pay (after qualifying period)
- Enhanced Paternity & Maternity benefits
- Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
- Employee support network and mental health assistance
- Opportunity for career progression
Please consider yourself unsuccessful on this occasion if we don't get back to you within two weeks.