General Manager
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
The Medical Care Group has an exciting opportunity for a 9 month fixed term position for a General Manager, to join the Care Group Leadership Team in Acute and Emergency Care at both York and Scarborough Hospitals.
The Care Group contains a broad and diverse range of Acute, Emergency and Community Services, including the Emergency Department, Acute Medicine, Cardiology, Respiratory, Gastroenterology, Renal medicine, Stroke, Older Peoples Heath and Palliative medicine across North Yorkshire and York.
Alongside the Clinical Director, Associate Chief Operating Officer , Associate Chief AHP and Associate Chief Nurse, you will be responsible for leading a diverse portfolio of services and delivering quality and performance objectives across a range of care services, including the Emergency Department, Acute medicine, Same Day Emergency Care (SDEC) and will take a lead on behalf of the Associate Chief Operating Officer as Care Group management lead for major trauma and responsible for leading the unplanned care agenda within the care group.
The General Manager is a key senior role within the Care Group and will suit an individual with a strong track record of Senior Operational Leadership and experience within Urgent and Emergency Care Services, who is skilled and confident in leading complex programmes of improvement and can demonstrate credibility with clinical teams.The ability to deputise for the Associate Chief Operating Officer as and when required will also be essential.
Main duties of the job
The role is an exciting and challenging one and you will work with senior clinicians, Nurses, Allied Health Professionals and other managerial colleagues, to ensure that the services being delivered are safe and of high quality.
In addition, you will ensure mandatory performance standards are being met while all the time taking into account patient needs and views.
It is a hugely exciting time within the Medical Care Group. The General Manager will provide line management of the operational teams within the Acute and Emergency Care directorates on the York site and be responsible for delivery of quality and operational performance standards and objectives.
The General Manager will also participate in the first on call manager role for either the York or Scarborough site where they will act as the on-site Silver Command for the period of their duty.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
If you are an internal candidate applying for a secondment opportunity, please ensure you have the permission of your current line manager first.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.If there is anything we can do to make our application process more accessible to you, please contact: [email protected].
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Education
Essential criteria- Educated to degree level, equivalent professional qualification or equivalent experience
- Continuing professional development
- Management qualification or post graduate diploma, (or equivalent qualification or experience)
- Masters
Experience
Essential criteria- Experience of successful senior management in a complex and multi-disciplinary organisation
- Knowledge of performance management principles and practice
- Financial management skills including experience of analysis and interpretation of complex principles and processes linked to income, expenditure and activity data/plans
- Knowledge and experience of a wide range of management disciplines, including finance, people management, commissioning, risk management, performance management, service improvement, change management and Clinical Governance arrangements (overall equivalent to masters level experience)
- Experience of operational and business planning and implementation including strategic options appraisal
- Knowledge of workforce planning principles and practice
- Responsible for proposing changes to and implementing departmental policies.
- Understanding of the NHS plan and improvement agenda applicable to acute hospitals and community services
- Strong analytical skills; literacy, IT and numeracy skills with the ability to produce a range of documents or presentations for a wide variety of audiences
- Ability to make judgements and decisions leading to resolution through effective negotiation/problem solving
- Demonstrable breadth and depth of understanding of acute operational issues in the NHS
- Evidence of continuous professional development in a health care field
- Demonstrates ability to develop and utilise effective professional networks
- Management of large and complex operational and strategic problems within an acute and / or community NHS Trust
- Leadership of service improvement programmes across a range of specialties
- Experience of managing capital developments
- Experience of racial awareness/diversity training & DDA standards
- Evidence of working across a range of organisations to achieve significant change
- Experience in leading public and stakeholder engagement
- Preparing strategic plans
- Knowledge and application of key policies and procedures to include access targets; Health and Safety; HR Guidance and National Service Frameworks
- Leadership of service improvement programmes across a range of specialties
- Experience of managing capital developments
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment.By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.
The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email [email protected].
Use of Artificial Intelligence (AI)
Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.You will be required to acknowledge that you are aware of this before submitting your application.
Agile and Flexible Working
We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts.We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Employee Assistance Programme (EAP)
All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Relocation Package
The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.
A bit more about us and the surrounding area
York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK.We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.
Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.
Sponsorship
If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.