Complaint Manager Jobs in Walsall
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Search results - Complaint Manager Jobs in Walsall
Walsall
care planning.
• Handle complaints and incidents with professionalism and a solution-focused approach.
Requirements:
• Previous experience as a Registered Manager in domiciliary/home care.
• Proven ability to win and retain...
cv-library.co.uk -
Walsall Healthcare NHS Trust-Walsall
complaints
• Keeps Quality Management System up to date for continued compliance
• Looks towards quality improvements in service
• Ability to interpret changes to regulations, standards, and guidance and assess the impact...
healthjobsuk.com -
Walsall
Job Title: Registered Manager – Learning DisabilitiesLocation: Solihull, West MidlandsSalary: £40,000 per annumHours: Full-Time, Permanent________________________________________About the Role:Claire at Amber Mace is recruiting for a compassionate...
cv-library.co.uk -
Walsall Healthcare NHS Trust-Walsall
it is required. To include Patient Safety Committee, Clinical Governance Committee, Training and Development, Patient Blood Management Team and Committees.
This will also involve training and education of staff within the Trust and the community served in best...
nursingnetuk.com -
Walsall
quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
Be prepared to work flexibly to ensure the safe delivery...
cv-library.co.uk -
Complaint Manager – Related jobs in Walsall:
Walsall Healthcare NHS Trust-Walsall
and management of sickness absence and leave entitlement.
• Act as the first point of contact for complaints or concerns related to the Obstetrics & Gynaecology Ultrasound service, investigating incidents and implementing action plans where necessary...
healthjobsuk.com -
Walsall
managers, and site managers. All Customer Service Agents collaborate as a team, building strong and lasting relationships with customers.
Requirements of a Customer Service Agent:
Receiving complaints direct from customers or via the telesales agent...
cv-library.co.uk -
Walsall Healthcare NHS Trust-Walsall
governance – audit/incidents/complaints
• Rota management/Mortality Review/Mentorship
• Additional lead areas are available for a newly appointed Consultant
• Lead for IT development
• Training Lead
• Simulation and clinical education lead...
healthjobsuk.com -
Birmingham, 3 mi from Walsall
of unresolved complaint cases, managing all stages of the review and resolution process.
Act as the main point of contact for the complainant, ensuring fair, impartial decision-making and that consumers are fully heard.
Handle incoming calls from both household...
cv-library.co.uk -
Birmingham, 3 mi from Walsall
outbound calls to customers and water companies to gather information, discuss findings and come to a resolution.
Discuss unusual and/or difficult complaints with the Consumer Relations Manager and prepare briefing on complaints if higher escalation...
cv-library.co.uk -
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