Theatre Porter- DSU

Here at East and North Hertfordshire Teaching NHS Trust,

Our mission is: Providing high-quality, compassionate care for our communities

Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service

Job overview

We are recruiting for a Theatre Porter who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patient

You will be joining our team in Day Surgery (DSU) at Lister Hospital. Our DSU provides care to patients coming in for day case surgery.

In this role you will support the nursing staff with the transfer of patients and equipment to/from DSU as instructed by the Manager or nurse in charge.

This role will be ideal for someone would good eye for detail and great customer service skills.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

As a Theatre porter for DSU your main day to day responsibilities will be to undertake the transportation of patients and equipment to and from the Unit to other clinical areas within the hospital.

You will collect and transport medical devices, pathology specimens, x-rays and from pharmacy, as well as supplies, parcels, letters, and ad-hoc small items.

In this role you will also assist with sorting and stocking of stores as well as carrying out ancillary duties of a general nature such as furniture removals, transfer of equipment to other areas of the hospital. This will include the assembly and basic maintenance of equipment.

You will also deal with general enquires from staff, patients, visitors, and members of the general public in a helpful and courteous manner.

Working for our organisation

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications/training

• Basic general education – English & Maths

• Computer literacy
• NVQ level 2 or equivalent experience within a care environment

Previous Experience

• Clear & polite telephone skills and verbal communications
• Dealing with enquiries/complaints
• Ability to work closely with all levels of staff
• Adaptability, able to prioritise especially under pressure
• Customer service focused environment
• Work within hospital environment

Knowledge

• Demonstrates knowledge of moving and handling
• Awareness of health & safety issues
• Awareness of the needs of the client

Skills

• Good interpersonal skills
• Effective communication skills
• Works well as part of a team
• Able to prioritise
• Aware of welfare needs of colleagues when Moving & handling

Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

Include

We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect

We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve

We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing [email protected]

We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.

Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.

When you apply...

Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post.

King's Trust Support

Please contact Enquiries.H&[email protected] for support.

Secondments/Fixed term

Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.

If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments.