Social Communication Assessment Service Coordinator
Job overview
This is a fantastic fixed term 0.2 WTE opportunity for an experienced clinician who has worked in a neuro developmental disorder diagnostic service, to coordinate and operationally manage Camden Social Communication Assessment Service (SCAS).The post would include responsibility for the day to day service delivery
To act as a role model for SCAS staff, facilitating and supporting the delivery of effective patient care.
To develop partnership opportunities and joint working with clinical and non-clinical professionals, and liaise with other agencies as appropriate.
To lead SCAS in service improvements, developments as the team expands.
Main duties of the job
To operationally manage the SCAS service, working with staff from varying backgrounds, both clinical and non- clinical. To work with their direct line managers to ensure that both individual and organisational performance is optimised and that all staff have access to continuing professional education and development to maximise performance.
To support SCAS to perform effectively in service delivery and ensure effective and positive communication, promoting both multidisciplinary and multi-agency working ensuring Safeguarding policies and standards are adhered to.
To influence staff to make change, ensuring that service improvements are acceptable and sustainable across both professional and organisational boundaries.
Working for our organisation
MOSAIC is a multidisciplinary organisation based at Kentish Town Health Centre, supporting children and young people aged 0-18 with a disability, and their families. The service includes the Child Development Team (CDT), Social and Communication Assessment Service (SCAS), Single Point of Referral (SPOR), delivery of post-diagnostic parent programmes, a Feeding Clinic, the Down Syndrome Pathway and the Sleep Service.
MOSAIC is a CNWL Service. There’s a place for you at CNWL. We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people.We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.
This role may require you to work across various sites in Camden.
Detailed job description and main responsibilities
To work alongside key colleagues to develop appropriate and constructive relationships both within and external to the organisation.
To ensure that appropriate methods are used to ensure the inclusion of patient / parent carer perspectives within service improvements.
To work with administrators and clinicians to ensure that SCAS clinics are coordinated and booked in the most efficient and effective way possible, with clear communication with service users at all stages.
To identify and lead on the delivery of productivity and efficiency savings within SCAS.
Lead the implementation of local / Trust / ICB pathway and service developments implementing change management processes in order to fully support staff.
To work with the Medical and Clinical Leads; implementing systems and processes to manage risk and ensure full compliance with internal and external governance procedures within SCAS.
Prepare written and oral progress reports setting out progress in relation to the work and learning within SCAS.
To monitor capacity and demand in SCAS and to highlight pressures on the service or required developments to the Service Manager.
Ensure all Trusts/service policies are disseminated, understood and implemented across the service.
Person specification
Knowledge
Essential criteria- Autism and ADHD assessment and support
- An understanding of NHS Policies and their implication for the SCAS Service
- Ability to demonstrate strategic vision
- Demonstrate an involvement in research and evidence-based care
- Understanding of financial management
Experience
Essential criteria- Clinical experience (e.g. as an OT, SLT, CAMHS clinician or similar) of working in an MDT assessment service
- Able to demonstrate high level of personal professional autonomy and accountability
- Partnership working
- Ability to influence service development and delivery
- Able to demonstrate innovation in practice/service development/delivery
- Risk Management
- Dealing with complaints
- Knowledge of SystmOne
- Staff recruitment
- Management experience
Qualifications
Essential criteria- Professional qualification in one of the core clinical professional groups relevant to SCAS such as Clinical Psychology; Occupational Therapy, Speech and Language Therapy, etc
- Membership of appropriate professional body e.g. HCPC
- Evidence of continuing Professional Development
- Post-graduate qualification or evidence of ability to work at that level.
Skills
Essential criteria- Highly skilled communicator
- Decision making and Problem solving
- Verbal and written communication
- Project management
- Negotiating & Influencing skills
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.