Business Manager with PMO Support
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Visit our website to catch up on our latest news.
Job overview
Business Manager with PMO Support
Department Transformation
Band 5 £29,970 - £36,483 Per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
As a Business Manager, you will provide essential administrative, operational, and project/programme management support to the Transformation Team.
Your role will include managing the day-to-day activities of the team, organising meetings, maintaining up-to-date documentation, and ensuring compliance with NHS standards.
You will support the delivery of key projects, track budgets, and communicate with internal and external stakeholders. By helping to drive continuous improvement initiatives, you’ll play an important part in enhancing the efficiency and performance of the department.
At MKUH, we’re committed to your professional development. This role provides significant learning and development opportunities, including:
Access to high-quality training resources to enhance your skills.Continuous personal development through performance management and career progression opportunities.
The chance to work alongside experienced professionals, helping you grow and take on greater responsibilities in the future.
This is your opportunity to be part of a forward-thinking team that plays a pivotal role in improving services within the NHS.
Apply now and become a key contributor to the Transformation Team at MKUH!
Interview date: w/c 17th March 2025
Main duties of the job
The Business Manager is responsible for providing administrative, operational, and project/programme management support, ensuring that Transformation Team functions (i.e. Administration of documents, booking group meetings, updating policies/procedures with the relevant lead etc.) and day-to-day running are managed efficiently.The role involves working with various key stakeholders within and outside of the Transformation Team and ensuring compliance with NHS standards and core Trust values.
Working for our organisation
MKUH staff scored highest for ‘I look forward to coming to work’ (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Visit our website to catch up on our latest news.
Detailed job description and main responsibilities
Project/Programme Administration
Maintain accurate and up-to-date documentation, including schedules, plans, reports, and action logs including meeting minutes.
Organise and support the facilitation of meetings / workshops, prepare agendas, and follow up on action items.
Compliance
Ensure adherence to Transformation Team standards, guidelines, and templates for project and programme delivery.
Track project/programme activities to ensure compliance with organisational and regulatory requirements
Communication and relationship skills
Liaise with internal and external stakeholders, ensuring clear, concise and effective communication.
Provide clear and concise project documentation, reports, and presentations.
Service Delivery
Strong organisational skills: prioritise and manage multiple tasks and deadlines simultaneously.
Support project managers in the creation of project plans, timelines, and resource allocations.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person specification
Qualifications and knowledge
Essential criteria- Educated to degree level in a relevant subject or equivalent level of experience
- Basic Computer Skills or RSA level 1 or equivalent.
- ECDL or IT qualification
- Knowledge of Project Management methodologies (e.g. PRINCE 2 or equivalent)
Experience
Essential criteria- Experience of working in a large organisation.
- Excellent experience of using a wide range of IT packages including Microsoft Office suite – Excel, Word, PowerPoint.
- Experience in administrative, business management or PMO support role
- Experience of taking minutes of meetings, action logs and follow up.
- Excellent attention to detail and data analytical skills
- Evidence of organising, updating and maintaining accurate records and information.
- Experience in managing multiple tasks and meeting deadlines in a busy environment.
- Experience of working with or managing databases.
- Previous experience in a healthcare setting, preferably within the NHS.
Skills
Essential criteria- Strong organisational skills, with the ability to manage competing priorities effectively
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and project management software (e.g., Microsoft Project or similar.
- Excellent verbal and written communication skills, including report writing and presenting.
- Strong communication and interpersonal skills.
- Strong analytical skills, with the ability to track and report on project performance and financial data.
- Knowledge of project management software or tools.
- Understanding of risk management processes in project management.
Personal and people development
Essential criteria- Ability to support personal and professional development, both for oneself and team members.
- Professional attitude
- Self-motivated and team player
- Demonstrated commitment to continuous professional development (e.g. attending training, courses).
Communication
Essential criteria- Ability to communicate effectively with a wide range of stakeholders, both internal and external.
- Ability to write clear and concise reports, presentations, and correspondence.
- Experience in presenting to senior stakeholders or project teams.
Specific requirements
Essential criteria- Able to perform the duties of the post with reasonable aids and adaptations
- Ability to work independently and as part of a team, demonstrating flexibility and initiative in a busy work environment
- Willingness to undertake occasional travel for meetings or project-related activities.
- Experience in managing multiple projects administration or departmental functions simultaneously.
- Ability to adapt to changes in priorities or workflow in a fast-paced environment.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.