Complaint Manager Jobs in Solihull
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Search results - Complaint Manager Jobs in Solihull
Imperial Workforce-Solihull
skills in order to effectively communicate with customers and quality or project colleagues in the organization, managing confrontational and escalated customer complaints in a controlled and courteous manner.
• Answer customer phone calls and emails...
Solihull
is maintained at all times.
Complaints Management:
• Ensure all formal complaints to the Service Desk are recorded, reviewed and resolved in line with the Formal complaints process.
Escalation Management:
• You will be responsible for coordinating all internal...
cv-library.co.uk -
Veezu-Solihull
journeys for all our staff. As a Claims Handler reporting into the Claims Manager, your journey with Veezu will involve managing all aspects of Veezu Assist’s liaison with customers in relation to claims handling, providing exceptional customer service...
Solihull
Health & Safety concerns.
Candidate Expectations/Desirables:
• At least 1 year's experience in a similar role, managing motor claims.
• Familiarity with complaints and referral procedures.
• Exceptional attention to detail and organisational...
cv-library.co.uk -
Veezu-Solihull
the last five years.
Your role as a Claims Handler
At Veezu, we believe in creating amazing journeys for all our staff. As a Claims Handler reporting into the Claims Manager, your journey with Veezu will involve managing all aspects of Veezu Assist’s...
joblookup.com -
Complaint Manager – Related jobs in Solihull:
Birmingham, 10 mi from Solihull
the complaints data for regulatory reporting.
Analyse the root causes for customer complaints, internal and external feedback and report to key stakeholders' areas of the business which need to be improved.
Produce ad-hoc and regular management information...
cv-library.co.uk -
NHS Jobs-Coventry, 13 mi from Solihull
Manager in readiness for the Chief Executive Officer to sign. Maintain Datix to ensure that all of the required information about each complaint is present in readiness for data analysis. Establish and maintain relationships with Lead Clinicians, Clinical...
dwp.gov.uk -
Kapsch TrafficCom AG-Coventry, 13 mi from Solihull
contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s.
• Monitoring and design of complaint handling and complaint management of the respective customer with the aim of high customer satisfaction...
Pizza Express-Warwick, 14 mi from Solihull
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. With development programmes...
Kapsch TrafficCom AG-Coventry, 13 mi from Solihull
performance and identify areas and actions for improvement and adherence to SL’s.Monitoring and design of complaint handling and complaint management of the respective customer with the aim of high customer satisfactionResponsibility for the profitability...
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